In assessing compensatory damages for legal remedies in tort, what are general damages?

Hypo 1: Sam is a model specializing in high fashion and loves his job. On his way to his job for New York Fashion Week, Sam is struck by Bob who was negligently driving while livestreaming videos of models walking by. In the aftermath, Sam suffers permanent disfigurement to his face, which is both his moneymaker and his pride and joy. Result: Sam has a case for both general and special damages. In the case of general damages, Sam doesn't have to provide any evidence to support the certainty of his claims; he can just take the stand and testify to what he's lost because of his disfigurement and the jury has the right to award any amount of money they decide.

Hypo 2: Amy is a surgeon. She works late nights at the hospital. To help battle her anxiety, she keeps a stress ball near her while performing surgeries. It helps keep her calm. Unfortunately, while taking out Jill's appendix, the stress ball rolls inside the open incision. Amy didn't notice. Now, whenever Jill walks around, she can feel the ball bouncing around her organs. Gross. She decides to sue Amy for medical malpractice. Result: Jill can sue Amy for loss of enjoyment of life, which falls under general damages. To win that case, she just has to show that having the stress ball bouncing around in her is making her life much worse and the jury can award damages. No receipts necessary!